Privacy Policy

Last updated: April 19, 2026

Fittour India ("we," "us," or "our") operates the website fittour.in. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

Information We Collect

Information You Provide

When you contact us through our website forms, WhatsApp, or email, we may collect:

  • Your name and email address
  • Your message content and inquiry details
  • Information about the medical procedure you are researching

Information Collected Automatically

When you visit our website, we automatically collect certain technical information through analytics tools:

  • Pages visited and time spent on each page
  • Referring website or search terms
  • Browser type and device information
  • Approximate geographic location (country/region level only)
  • IP address (anonymized)

How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries — When you contact us, we use your information to provide the hospital recommendations, cost estimates, or guidance you requested.
  • Improving our content — Analytics data helps us understand which procedures and hospitals visitors research most, allowing us to prioritize content development.
  • Website functionality — Technical data ensures our website works correctly across devices and browsers.

What We Do Not Do With Your Data

This is important to us and to you:

  • We do not sell your personal information to hospitals, facilitators, or any third party.
  • We do not share your contact details with hospitals unless you explicitly ask us to.
  • We do not use your data for advertising or retargeting.
  • We do not create patient profiles for commercial purposes.

Cookies

Our website uses cookies strictly for analytics purposes. These cookies help us understand how visitors use our site so we can improve the content and user experience. We do not use advertising cookies or tracking cookies from third-party ad networks.

You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use our website.

Third-Party Services

We use the following third-party services:

  • Analytics — To measure website traffic and understand user behavior. Data is anonymized and aggregated.
  • WhatsApp (Meta) — When you contact us via WhatsApp, your messages are subject to WhatsApp's privacy policy.

We do not embed third-party advertising, social media trackers, or marketing automation tools on our website.

Data Retention

We retain your contact form submissions and email correspondence for up to 24 months from the date of your last interaction with us. After this period, your data is permanently deleted from our systems.

Analytics data is retained in anonymized, aggregated form and cannot be linked back to individual users.

Your Rights

You have the right to:

  • Access — Request a copy of the personal data we hold about you.
  • Correction — Ask us to correct any inaccurate information.
  • Deletion — Request that we delete your personal data from our systems.
  • Data portability — Receive your data in a structured, machine-readable format.
  • Withdraw consent — Withdraw your consent to data processing at any time.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

GDPR Compliance

For visitors from the European Union and European Economic Area, we process your data in compliance with the General Data Protection Regulation (GDPR). Our lawful basis for processing is:

  • Legitimate interest — For analytics and website improvement.
  • Consent — For processing data submitted through contact forms.
  • Contract performance — When responding to specific requests for information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at: